We understand that you may be experiencing financial hardship as a result of COVID-19. We are working diligently to minimize impact for members and are here to support during this difficult time.

We are committed to working with personal and small business members on an individual basis to provide flexible solutions to help those who have been impacted by the financial challenges associated with COVID-19.

To support this, we are offering several options for members. We encourage you to reach out to us directly to discuss your individual situation and determine the best solution for you.

FOR INDIVIDUALS

Mortgages

Members holding residential mortgages may be eligible for a deferral of payments for up to six months. Click here for some Mortgage Q&As.

Term Loans

Members with personal term loans may be eligible for a deferral of payments for up to six months.

Lines of Credit

Members with a line of credit may be eligible for a deferral of payments for up to six months. Increases to personal lines of credit may be available on an individual member basis.

FOR BUSINESSES

Business members may be eligible for a deferral on their line of credit, loan and mortgage payments for up to six-months.

If you have been directly impacted by COVID-19 and are facing financial challenges, Contact Us

We are committed to working through this difficult time together.