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OCT
13 

Sign up for MemberDirect Alerts by November 11th and be entered to win $500! Protect your online banking by signing up to receive alerts for activity on your account for easier monitoring. Click here for more information and full contest details.  

SEPT
24

Access to your debit card accidentally denied? This would be the result of a security feature enacted for your protection.  This inconvenience can be fixed, however, by visiting an ATM and making a transaction or inquiry with the correct PIN. If you don't know your PIN, then you will need to visit a branch during regular business hours to have your card unblocked and reset. 

SEPT
08

Each One, Teach One is an approach to providing basic and plain language financial knowledge in our communities, empowering individuals to make the right financial decisions for themselves and their families. Connect with us today and we’d be happy to tell you more about the program and upcoming sessions, or work with you to explore organizing a session.

 SEPT
03

Protect Yourself From Fraud: Red flags to watch for include opportunities that are too good to be true, threats of arrest, aggressive tactics, unsolicited robocalls advising of a prize or legal trouble, requests for personal information and requests for payment in the form of gift cards, cryptocurrency or wire transfers. Please visit the Canadian Anti Fraud Centre here.

 AUG
31

For The Well-Being Of All. Stay abreast of our operations and the ways we are working on your behalf during the pandemic by clicking here


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Direct Deposit Information

Important information for Direct Deposits & Pre-Authorized Payments

IMPORTANT NUMBERS

Online Banking Alert: Received an online banking alert and wondering what to do?

  • During business hours please contact your branch directly.
  • Outside of business hours please call 1-888-CREDIT-U (273-3488)


Report Lost or Stolen Cards


Debit Cards:

  • During business hours please contact your branch directly.
  • Outside of business hours please call 1-888-277-1043


Collabria Financial credit card:

  • Canada and US 1-855-341-4643
  • International 1-647-252-9564 (collect)


Online Banking:

1-888-273-3488


Teleservice*:


1-800-963-4848

*Please contact branch to ensure you are registered