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Latest News

DEC
08 

In connection with the annual audit of the Reddy Kilowatt Credit Union’s (RKCU) financial statements, our auditors, Deloitte LLP, require confirmation of all balances held by a sample of our members. We are providing this advance notice to confirm that, should you be contacted, it is a legitimate request. If you are contacted by Deloitte LLP by mailed letter, we kindly ask that you respond according to their directions as quickly as possible. Should you require any further information or clarification, please call our office at 737-5624 or 1-800-409-2887. 

DEC
02 

Our mobile app is being upgraded. If your mobile device isn't set to automatic updates, you will be prompted to make a forced one. You may be required to restart your device before being able to access the app once the update has occurred. With this new version comes enhanced security features and improved performance. 


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Direct Deposit Information

Important information for Direct Deposits & Pre-Authorized Payments

IMPORTANT NUMBERS

Online Banking Alert: Received an online banking alert and wondering what to do?

  • During business hours please contact your branch directly.
  • Outside of business hours please call 1-888-CREDIT-U (273-3488)


Report Lost or Stolen Cards


Debit Cards:

  • During business hours please contact your branch directly.
  • Outside of business hours please call 1-888-277-1043


Collabria Financial credit card:

  • Canada and US 1-855-341-4643
  • International 1-647-252-9564 (collect)


Online Banking:

1-888-273-3488


Teleservice*:


1-800-963-4848

*Please contact branch to ensure you are registered