Login To Online Banking

If you have a joint account, don't forget to use your own login information to access online banking. For Primary account holders, use the member login number with "00" as the second last digits (e.g. xxxxx00x). For Joint account holders, login using your joint indicator (e.g. xxxxx01x). If you need to sign up for online banking, contact us.

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Latest News

NOV
09 

The next time you log-in to MemberDirect® Online Banking, things might look a little different. 2-Step Verification is a new security measure that serves to replace the existing use of security questions. During higher-risk logins, you will now be sent a short, one time use unique code that you must enter to confirm your identity before continuing into your online banking. Click here for important information. 

NOV
01 

Evaluating the Benefits of a Credit Union Merger. Your Reddy Kilowatt Credit Union Board and General Manager are currently exploring a possible merger with Atlantic Edge Credit Union, EasternEdge Credit Union, and Hamilton Sound Credit Union. Learn more at https://bettervalueforall.ca/ 

OCT
31

Attention All Members Who Use Online Banking: Security enhancements are coming to even further protect your personal banking information. If you use the Memorized Account feature to store your member login number - ahead of the upgrade and to avoid interruption to online banking access - please take a moment to record your member login credentials somewhere safely. On your first login attempt following the upgrade, you will not be able to use the Memorized Account feature. You will be required to type in your credentials.

If you’re unsure of your online banking login credentials or if you have any questions about the update, please reach out to us. Also, following these upgrades, joint account holders will need individual login credentials for online banking. More information is available here.


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Direct Deposit Information

Important information for Direct Deposits & Pre-Authorized Payments

IMPORTANT NUMBERS

Online Banking Alert: Received an online banking alert and wondering what to do?

  • During business hours please contact your branch directly.
  • Outside of business hours please call 1-888-CREDIT-U (273-3488)


Report Lost or Stolen Cards


Debit Cards:

  • During business hours please contact your branch directly.
  • Outside of business hours please call 1-888-277-1043


Collabria Financial credit card:

  • Canada and US 1-855-341-4643
  • International 1-647-252-9564 (collect)


Online Banking:

1-888-273-3488


Teleservice*:


1-800-963-4848

*Please contact branch to ensure you are registered